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Returns Policy

Here at SparePartsOnline, we obviously want you to be happy with your purchase. This is why we have a hassle free returns policy in place should you wish to return your item.

If your part is faulty, Return it to us within 14 days of delivery in the condition you received it and we'll arrange a refund or for a replacement part to be sent to you. Please either contact our advise centre or send a message to us.

If you've simply had a change of heart or if the item doesn't fit, you can return it within 14 days of delivery for a refund. The item must be in re-saleable condition and its original packaging or we won't be able to refund you. Please note: the return postage cost of £2.99 will be deducted from any refund applicable. Alternatively, you may pay the cost of returning the item yourself.

JTM Contracts UK Ltd T/A SparePartsOnline
Picktree Court,
Picktree Lane,
Chester-le-Street,
Durham,
DH3 3SY.

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Need dedicated support? Call us on 0345 2577276

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